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What do you like best about Chattermill?
The granularity of the data & the ability to segment the feedback into customised categories & themes is extremely powerful when looking at improving specific areas of your operation. The data really helps to validate assumptions or known issues, making these more likely to be addressed or prioritised when the impact is directly quantifiable in terms of actual NPS, CSAT, customer sentiment etc.
What do you like best about Chattermill?
Data extraction, as well as being able to filter with tools such as themes and phrases for specific categories. On the recent features, new Al capabilities are enabling teams to save a lot of time on summarizing customer trends and feedback, while the soon to be released Copilot feature adds Chat-GPT like elements to the tool.
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We’d love to learn more about what you’re trying to achieve, show you around the platform, and explore how Chattermill can help you understand the real voice of your customers.